FAQ & Store Policies

What is your turn around time?

    Current turn around time on all orders, excluding custom orders is 7-10 Business days. Please contact us directly to inquire about custom order turn around time. On average most customs are 14-21 business day turn around. 

What happens if my bow gets lost? 

       Once an item has shipped it is out of our control and we cannot be held responsible for lost or damaged goods once in hands of USPS. However, please contact me and I will help you try to resolve the issue. 

Can I pick up my order to save on shipping? 

        Unfortunately, at this time we do not offer local pick up. Life is crazy and we want you to get your order asap without life getting in the way. We do offer a combined shipping item. All consecutive orders will be combined. Tat will go off the last order that combined shipping was selected. Please do not select combined shipping unless you have an outstanding order already that shipping was paid on. 

Will the Nylons leave a mark on my child's head? 

These nylon headbands are super soft and do not indent your child’s head! They are super flexible, soft and stretchy! All of our nylons should fit from a preemie to an adult very comfortably. If you find them a little snug, give them one good tug to loosen them slightly. 

 Safety Disclaimer:

While it is perfectly safe, please make sure that all headbands and bows are worn under the supervision of an adult, as well as removed in the car and during sleep. H Squared Inspired will not be held liable or responsible for any injury caused by our products, and by purchasing, the purchaser takes the risk associated with these items.